Data Recovery Terms and Conditions

1) Authorization The client authorizes Internet Wizards ("Internet Wizards") or its designee to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. The evaluation is free and no work beyond this evaluation will be charged without explicit client approval.

The client authorizes Internet Wizards, its employees, independent contractors, and agents, to receive and transport this media/equipment/data to, from and between their facilities.

The client hereby represents, warrants, and affirms that he, she, or it is the owner or the authorized representative of the owner of the property and all of the information and data stored on said property. By asking Internet Wizards to enter into this agreement with you, as client, you declare, under penalty of perjury and subject to the provisions of 18 U.S.C.A. § 1621 and Utah Code Ann. § 76-8-503, that the foregoing representations are true and correct. You agree to indemnify Internet Wizards for any claims against Internet Wizards related to this data recovery effort, in the event that your representation that you own the data and other information is incorrect.

Failure to claim property Any property left with Internet Wizards unclaimed for 90 days, will be disposed. At which time, Internet Wizards shall have no liability to the client or any third party.

2) Limited Liability Internet Wizards shall not be liable as a result of this agreement, or the performance of any data recovery services or evaluation of the possibility of providing data recovery services, for any claims regarding the physical functioning of equipment OR media or the condition or existence of data on storage media supplied before, during or after service.

THE CLIENT UNDERSTANDS THAT DATA RECOVERY CANNOT BE GUARANTEED AND IS NOT PROMISED OR GUARANTEED. SOME DATA CANNOT BE RECOVERED.

IN NO EVENT WILL Internet Wizards OR ANY CONTRACTOR, EMPLOYEE, OR AGENT OF Internet Wizards BE LIABLE FOR ANY LOSS OF DATA OR LOSS OF REVENUE OR PROFITS OR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, IN CONNECTION WITH THIS AGREEMENT OR ANY SERVICE PROVIDED BY Internet Wizards OR ITS AGENTS, CONTRACTORS, OR EMPLOYEES -- EVEN IF Internet Wizards HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE OR LOSS TO PERSONS OR PROPERTY.

Internet Wizards' liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.

Client and Internet Wizards agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at Internet Wizards' option, either (a) additional attempts by Internet Wizards to recover satisfactory data or (b) a refund of the amount paid by the client. The parties acknowledge that the price of Internet Wizards' data recovery services would be much greater if Internet Wizards undertook more extensive liability or promised additional remedies.

Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Internet Wizards, and assumes any and all known risks of injury and property damage that may result.

3) Confidentiality Internet Wizards agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment except to employees , independent contractors, lawyers, or agents of Internet Wizards subject to confidentiality agreements or as required by law.

4) Payment Payment is due in full upon completion of successful recovery, prior to release of data (whether shipped, picked up or downloaded), unless by special previous arrangement

The client is financially responsible for all shipping costs, custom duties and taxes to and from Internet Wizards.

We accept VISA, MasterCard and PayPal.

Warranty Internet Wizards makes no warranty, express or implied, and Internet Wizards disclaims any warranty of any kind, for the services being provided or discussed hereunder.

5) Agreement The parties shall submit all disputes relating to this Agreement or to either party's performance hereunder, or any nature whatsoever, to arbitration, including but not limited to tort, contract, statutory, or equitable in accordance with the Rules of the American Arbitration Association, except that any claim in connection with Internet Wizards seeking equitable relief in connection with Internet Wizards' intellectual property rights may be brought in a court rather than in arbitration. Either party may enforce the award of the arbitrator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial as to issues covered by this arbitration agreement. The arbitration shall take place in Albany, New York, and the laws of the State of New York shall apply.

6) Pre-Dispute Notice to Internet Wizards: In exchange for the valuable services and consideration provided by Internet Wizards, the client agrees that at least 60 days before initiating any formal dispute with Internet Wizards, including the filing of any demand for arbitration, the client will first submit a sworn, written, and signed declaration to: General Counsel, Internet Wizards, 1971 Western Ave, #227, Albany, NY 12203, by both facsimile (518-438-0607) and US Mail, stating the client's name, the problems experienced with Internet Wizards' conduct, in detail, an itemization of all losses claimed as a result of Internet Wizards' conduct, and all information known to the client concerning any claimed contract breaches or other actionable conduct of Internet Wizards. This declaration must state, at the end of the text and above the signature, "I declare under penalty of perjury that the foregoing is true and correct." This declaration will allow Internet Wizards' management to review factual information about the alleged dispute so that any issues may be evaluated and resolved, potentially without the need for further proceedings.
 

 

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Last modified: 06/21/10